Privacy Policy

Effective Date: 27/07/2025

At Stairplan Ltd, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website at https://stairsuk.co.uk.

1. Who We Are

Our website address is: https://stairsuk.co.uk.
We are Stairplan Ltd, a UK-based staircase manufacturer. For any privacy-related enquiries, you can contact us at sales@stairplan.com

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you’re using it. Gravatar’s privacy policy is available here: https://automattic.com/privacy. After your comment is approved, your profile picture (if applicable) may be visible to the public in the context of your comment.

3. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to extract location data from these files.

4. Cookies

We use cookies to improve your browsing experience.

If you leave a comment, you may opt in to save your name, email, and website in cookies for convenience. These last for one year.
A temporary cookie is set on the login page to check browser compatibility. It contains no personal data and is discarded when you close your browser.
When you log in, we use cookies to save your login and display preferences. These may last up to two weeks.
If you edit or publish content, a cookie storing the post ID may be saved in your browser and will expire after 1 day.

You can manage or delete cookies in your browser settings at any time.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the source website directly.

These third-party sites may collect data, use cookies, embed additional tracking, and monitor your interaction with their content.

6. Who We Share Your Data With

If you request a password reset, your IP address may be included in the reset email. Aside from this, we do not sell, rent, or share your personal information with third parties except as necessary to run this website securely.

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely.

For users who register on our website (if applicable), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also view and edit that information.

8. Your Rights Over Your Data

If you have an account or have left comments, you may request:

A copy of the personal data we hold about you
That we delete any personal data we hold, unless we are legally required to keep it

To make such a request, please contact us at sales@stairplan.com.

9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.